Please read this disclaimer carefully before using the Greentod Visa and Travel Solutions website or booking our services. By accessing our content, contacting us, or purchasing a consultation package, you acknowledge and agree to the terms outlined below.

1. No Government Affiliation

Greentod Visa and Travel Solutions (greentodvisasolutions.co.ke) is a private visa and travel consultancy in Kenya. We are a commercial visa support service.

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with any embassy, high commission, consulate, government department, or visa application centre/third-party contractor, including (where applicable):

• Immigration departments and government visa authorities

• Foreign embassies/high commissions and consular sections

• Visa Application Centres and commercial partners (e.g., VFS Global, TLScontact, BLS, or similar providers)

Applicants can apply for a visa directly through the relevant official government portal without our assistance if they prefer.

2. Not Legal Advice

The information provided on this website, in our blog/articles, and during our consultation sessions is for general informational and educational purposes only. It may be based on:

• Publicly available immigration rules and official guidance

• Our team’s professional experience handling visa applications

• Operational procedures observed at Visa Application Centres

This information does not constitute legal advice. We are visa and travel consultants, not immigration solicitors, advocates, or government officers. We do not provide legal representation for complex matters such as asylum, deportation/removal proceedings, litigation, or formal appeals where legal representation is required.

If you require legal advice regarding a complex immigration matter, you should consult a qualified immigration lawyer or a properly accredited/regulated immigration advisor in the destination country.

3. No Guarantee of Results

The authority to grant or refuse a visa rests solely with the relevant immigration authority and its decision-makers. Greentod Visa and Travel Solutions cannot and does not guarantee the success of any application.

While our services act as a compliance and quality check to reduce errors and improve presentation, we cannot influence the final decision. We are not responsible for any refusal, delay, administrative processing, or loss incurred as a result of a visa decision made by immigration authorities or visa application centres.

4. Accuracy of Information

Immigration rules, visa fees, processing times, and procedural requirements change frequently. While we strive to keep content up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information provided.

You should always verify critical information such as current visa fees, timelines, and document checklists using official sources before submitting your application. Any reliance you place on information from this website or our consultations is strictly at your own risk.

5. Scope of Services

Our role is limited to procedural guidance and application support. This may include:

• Advising on document preparation and formatting

• Guiding completion of online forms via screen-share (where applicable)

• Reviewing supporting documents and identifying gaps

• Reviewing refusal letters and suggesting improvement strategies

• Providing checklists and practical tips based on published requirements

We do not:

• Create fraudulent or misleading documents (we strictly reject such requests)

• Guarantee approvals or influence immigration decisions

• Pay government visa fees on your behalf unless explicitly agreed as an administrative service (and where lawful/possible)

• Submit applications without your participation, where you must remain in control of your personal data and accounts

6. Limitation of Liability

To the fullest extent permitted by law, Greentod Visa and Travel Solutions, its directors, employees, or agents will not be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss whatsoever arising out of, or in connection with, the use of this website or our services.

Where liability cannot be excluded, any liability is limited to the amount paid for the specific service purchased, subject to our Refund Policy (if applicable). This does not extend to third-party costs, including but not limited to:

• Government visa fees

• Biometric fees and visa centre charges

• Courier fees

• Flight costs, accommodation bookings, or travel insurance

• Losses due to delays, refusals, administrative processing, or missed travel plans

7. External Links

Through this website, you may be able to link to other websites which are not under the control of Greentod Visa and Travel Solutions. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

8. Contact Us

If you have any questions regarding this disclaimer, please contact us before proceeding with your booking:

Greentod Visa and Travel Solutions
Website: https://greentodvisasolutions.co.ke/
Email: info@greentodvisasolutions.co.ke
Phone: +254 (0) 750 167 295
Mombasa Office: Mezzanine Floor, Amkay Plaza, Nyali, Mombasa, Kenya
Nairobi: Available on demand