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Frequently Asked Questions

Frequently Asked Questions - Greentod

Get answers to the most common questions about our visa & Immigration services, processes, and how we can help you succeed in your global journey.

Yes. Greentod Visas & Travel Solutions assists clients in following up and resolving delays related to Kenya work permits, special passes, student passes, and other immigration permits issued by the Directorate of Immigration Services.

Our team can help by:

  • Following up on pending permit applications

  • Checking the application status in the immigration system

  • Advising on any additional documents required

  • Communicating with immigration offices on your behalf

  • Guiding you on the next steps if a permit has been delayed

  • Facilitating fast-tracking of applications where possible

If your permit has been pending for an extended period, our immigration specialists can help identify the cause of the delay, assist with resolution, and where applicable help expedite the process.

Greentod Visas & Travel Solutions is a trusted visa and immigration consultancy in Kenya, offering professional support for tourist, business, student, work, and settlement visa applications to destinations such as the USA, UK, Canada, Schengen countries, Australia, UAE, and more. We provide personalized guidance, thorough document review, and step-by-step support to ensure a smooth, stress-free application process with a strong record of successful outcomes.

These allow foreigners to work, invest, or reside in Kenya for specific activities.

  • Class A – Prospecting and mining

  • Class B – Agriculture and animal husbandry

  • Class C – Prescribed professions (doctors, engineers, architects, lawyers, etc.)

  • Class D – Employment with a specific employer in Kenya

  • Class F – Manufacturing activities

  • Class G – Specific trade, business, or consultancy (investor permit)

  • Class I – Religious or charitable activities (missionaries)

  • Class K – Ordinary residents with assured income (not employed in Kenya)

  • Class M – Refugees engaging in employment or business

  • Class N – Digital nomads / remote workers

  • Class P – Retired persons

  • Class Q – Religious or charitable professionals

  • Class R – East African Community citizens working in Kenya

Yes, absolutely! We offer secure virtual consultations via Zoom, Google Meet, Microsoft Teams, or WhatsApp for clients worldwide. The first consultation is completely free, and most cases are handled fully remotely. 

Greentod Visas & Travel Solutions is based in Nyali, Mombasa, and provides services to clients in Nairobi, Malindi, Diani, as well as across Kenya

Mombasa Office:
Mezzanine Floor, Amkay Plaza
Nyali, Mombasa, Kenya

Yes. We help clients apply for business and tourist visas, ensuring all documentation meets embassy and immigration requirements to improve approval chances.
Visa requirements vary by country and visa type but often include a valid passport, application forms, proof of funds, travel itinerary, photos, and country-specific supporting documents. We guide you through the exact checklist for your case.
Yes. If your visa application is refused, we can review the reasons, advise on next steps, and assist in reapplying or appealing where possible—just like other professional visa consultancies do.
While individuals can apply independently, a professional consultant helps reduce errors, ensures proper documentation, navigates complex rules, and increases your chances of a successful outcome.
Yes. We provide clear guidance on requirements, timelines, and fees, and we do not make unrealistic promises. Always ensure your visa consultant is reputable and transparent in their process.
This is a simple and discreet procedure completed and submitted along with your application form.

Yes. We help eligible applicants apply for Kenya Permanent Residence including spouses of Kenyan citizens and long-term work permit holders

Yes. Greentod assists Kenyan companies and international organizations with obtaining work permits for foreign employees

You can trust Greentod Visas & Travel Solutions because we operate from a physical office in Nyali, Mombasa, where clients can visit and verify our services in person.

In addition:

  • We have over 8 years of experience in visa and immigration consultancy.

  • We maintain a verifiable Google rating of 4.8, reflecting positive feedback from satisfied clients.

  • We follow official procedures through the Directorate of Immigration Services in Kenya.

  • We provide transparent communication and professional guidance throughout the application process.

  • Clients can contact us directly or visit our office for consultations and support.

Our commitment is to provide reliable, honest, and professional immigration services you can trust — a standard that is often lacking in the immigration consultancy industry in Kenya.

Yes. While Greentod Visas & Travel Solutions primarily provides visa and immigration consultancy services, we also offer tour packages through our travel division, Greentod Tours & Safaris.

Our tour services focus specifically on the Kenyan Coast Region, offering curated travel experiences for both local and international travelers. The packages are designed to showcase the coastal attractions and provide comfortable and well-organized travel experiences.

Tour Packages Offered:

  • Beach holiday packages in the Coast region (such as Nyali, Diani, Watamu, and Malindi)

  • Coastal cultural and historical tours

  • Excursions to marine parks and coastal attractions

  • Customized holiday packages for individuals, couples, families, and small groups

Clients can book packages through direct consultation, phone, email, or online communication channels. We assist with itinerary planning, accommodation arrangements, and ground transport within the Coast region.

Still have questions? We’re here to help.

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